Clinician-Led Medical Cover, First Aid Training & Safety Consultancy
Based in Swadlincote and serving Derbyshire, Staffordshire, Leicestershire, Nottinghamshire and the wider UK.
Streamline Safety & Medical Solutions provides professional event medical cover, accredited first aid training and practical safety consultancy for businesses, workplaces, construction sites and events across the East Midlands and throughout the UK.
Our experienced frontline clinicians help organisations stay compliant, reduce risk and protect the people who matter most.
Protecting People. Preparing Organisations.
ABOUT STREAMLINE
At Streamline Safety & Medical Solutions, we combine current frontline ambulance experience with practical safety expertise to provide professional, dependable support for organisations, workplaces and events across the East Midlands and throughout the UK.
Our services include clinician-led event medical cover, accredited first aid and pre-hospital training, and practical risk and needs consultancy. Whether you are organising a community event, managing a construction or industrial site, running a business, supporting a school or care setting, or reviewing your existing safety arrangements, we will work with you to understand your individual needs.
We recognise that every organisation and event is different. That is why we do not take a one-size-fits-all approach. Our recommendations are proportionate to the people, activities and risks involved, helping you put appropriate arrangements in place without unnecessary complexity or expense.
Our team brings real-world operational experience into everything we do. From preparing medical plans and providing qualified event personnel to delivering engaging workplace training and identifying gaps in existing safety provision, our focus is always on practical solutions that work in the real world.
We are proud of the positive feedback shared through our Google reviews, which reflects the professionalism, knowledge and personal service our clients have experienced. Their feedback reinforces our commitment to being approachable, responsive and reliable from the initial enquiry through to the delivery of our services.
Whether you require support for a single event, a training course for your team or an ongoing safety partnership, you can expect honest advice, clear communication and a service tailored around your organisation.
We are committed to protecting people, preparing organisations and supporting businesses with professional safety and medical solutions you can rely on.
Frontline Experience
Our services are shaped by current, real-world ambulance and safety experience.
Proportionate Solutions
Advice and support matched to the people, activities and risks involved.
Professional Standards
Fully insured, carefully planned and professionally delivered.
Personal Service
Clear communication and dependable support from enquiry to completion.
WHY CHOOSE STREAMLINE?
Protecting People. Supporting Business.
General Streamline FAQs
Answers to common questions about Streamline Safety & Medical Solutions, our team, services, bookings and how we work.
What is Streamline Safety & Medical Solutions?
Streamline Safety & Medical Solutions is an East Midlands-based provider of medical training, event medical cover, risk and needs consultancy, and pre-hospital career advice. We combine current frontline experience with a practical, proportionate approach.
Where is Streamline based?
We are based in Swadlincote and support clients throughout South Derbyshire, Leicestershire, Staffordshire, the wider East Midlands and other areas of the UK where appropriate.
What services does Streamline provide?
- First aid and pre-hospital medical training
- Event medical cover
- Risk and needs consultancy
- Workplace first aid needs and risk assessments
- Fire safety assessments and event medical planning
- Pre-hospital career advice
Who runs Streamline?
Streamline is led by Directors Mathew Stones and Tom Wilkes. Mathew continues to work within the frontline ambulance service, while Tom brings experience in emergency care, industrial rescue and workplace safety.
What makes Streamline different?
Our services are shaped by current, real-world operational experience. We recommend what is genuinely required for the risks and needs involved rather than automatically offering the largest or most expensive option.
What does “Protecting People. Supporting Business.” mean?
It reflects our commitment to helping organisations protect their staff, customers, visitors and communities while providing practical support that helps them operate safely and confidently.
Who does Streamline work with?
We support individuals, businesses, schools, nurseries, care providers, construction and industrial workplaces, charities, community groups, sports clubs, security providers and event organisers.
Do you work with individuals as well as organisations?
Yes. Individuals can access open training courses and pre-hospital career advice. Group training, consultancy and event medical cover are available for organisations.
Can Streamline provide more than one service?
Yes. We can combine consultancy, training and medical cover. For example, we can assess an event, create its medical plan and then provide the proportionate medical team.
Do you offer a free initial discussion?
Yes. We offer an initial discussion to understand your requirements. Our risk and needs consultancy service also includes a free initial consultation before any chargeable work is agreed.
Are your services tailored?
Yes. Recommendations are tailored to the client, environment, number of people, activities, identified risks and required outcomes. We do not use a one-size-fits-all approach.
Are you insured?
Appropriate insurance arrangements are maintained for the services we provide. Relevant evidence can be supplied during booking or due diligence where required.
Can you provide qualifications, policies and supporting documents?
Relevant supporting documents can be provided as part of the booking and due-diligence process. These may include insurance evidence, qualifications, risk assessments, medical plans and service-specific policies.
How quickly will Streamline respond?
We aim to respond as quickly as possible. Detailed quotations or service plans may take longer where we need to assess event information, workplace risks or training requirements.
When is my booking confirmed?
A booking is confirmed once Streamline has accepted it and the relevant requirements have been completed. This may include accepting the terms, supplying required information and paying a deposit or invoice.
Do you require a deposit?
Deposit requirements depend on the service. Any amount and payment deadline will be shown in the quotation, invoice or applicable booking terms.
When must invoices be paid?
The payment deadline will be stated on the invoice and within any applicable booking terms. Invoices should be paid by the due date.
Can a service be changed after booking?
Changes may be possible but must be discussed as soon as possible. Changes to dates, times, venue, attendance, risks or scope may affect availability and price.
What happens if important information changes or was not disclosed?
Our quotation and plan are based on the information provided. We may need to revise staffing, equipment, price or scope if key information changes. In some circumstances, we may be unable to continue safely.
Do you have terms and conditions?
Yes. Separate terms apply to relevant services, including medical training and event medical cover. Clients should read the applicable terms before confirming a booking.
How is personal information managed?
Personal information is collected and used only where there is a lawful and appropriate reason. It is managed in line with applicable data protection and confidentiality requirements.
How do I make a complaint or raise a concern?
Please contact us with the details. We aim to review concerns fairly, respond appropriately and identify any learning or improvements required.
How can I provide feedback?
Feedback can be sent by email, through our website, on relevant review platforms or directly to a member of our team. We welcome positive feedback and suggestions for improvement.
How can I contact Streamline?
Call 01283 358789, email hello@streamlinesms.co.uk, or use the options on our contact page.
Still have a question? Speak to our team and we will be happy to help.
Contact Streamline